When one becomes the customer ...

Some people say Information Technology is a business enabler, other ones that it is a support system and many mention it is a service. Most people agree we always have a customer focus and it is one of our main drivers.

During this rotation I have been working in the Network environment to maintain the quality that Six Sigma excelence standards give us.

For the first time since I started the IMLP I had the chance to interact with vendors and telecom carriers, making us the customer in this case. It is a very interesting perspective as we need to define our requirements, standards and needs and that is not as easy as it seems.

GE is a worldwide company and when defining global processes we cannot forget how different each region, country or even site are, so the program manager challenge is not to lose that global mindset when drilling down to low level issues.

This rotation is giving me the capapbility to zoom in and out into project details without losing the objectives we have and thanks to the international scope, the chance to be working with teams in Asia, Europe and America teaches me one can fix things being thousands miles apart from the issue.

IMLP Internships in GE Aviation UK!

In order to keep on growing the IMLP in the UK, GE Aviation is recruiting IMLP Interns (also known as Co-Op or EID) for this summer in Cheltenham.

They will be the first ones to join GE Aviation in the UK as IMLP Interns and will be working closely with IMLPs based in Cheltenham. Exposure to leadership and an amazing learning experience is guaranteed.

Exciting rotations of one-year length will be available so they will understand how GE operates, the infrastructure and services we provide while are mentored to develop new skills.

This initiative is part of the effort the recruiting team is putting to bring top talent to the UK IMLP.

Please, find more details and how to apply here.

We are looking forward to working with you!

LIGHTS, CAMERA, ACTION! Umm, what's my line?

There are definitely some perks in working for a company with such a vast business portfolio as GE: we have resources in areas that some companies could only dream of!  In April, IMLP's from across the UK teamed up with our colleagues at CNBC in London to shoot the first evThe 'cast' of the UK IMLP video in the studio. L to R: Eulogio, Rich, Gemma, Miguel, Lydie, Seb, Renuader IMLP promotional video, starring yours truly and a whole host of IMLPs, alumni, and interns.

Lead by UK IMLP Eulogio, the entire commercial was designed and scripted by the cast and shot in one afternoon at the CNBC News Studio.  We filmed over 3 hours of footage (there were plenty of outtakes!) and with the help of the editing geniuses at NBC we chopped this down to a two and a half minute segment. The video will be used in our online recruitment advertising for IMLP.

The IMLP program is rapidly expanding in the UK, and one of our largest challenges is getting our message out to the graduating students in a market where both IMLP and the GE brand are not well known.  This video, along with the huge publicity boost provided by GE’s sponsorship of the 2012 London Olympics, will go a long way towards bridging that gap.

Visiting the NBC Studios was a fantastic experience for everyone.  We learned a lot about how filming works in a studio environment and the pressures involved in making live television, as we were fortunate enough to sit in the control room during a live news broadcast with a breaking story!

Thanks to all the IMLP's involved, and an extra special thanks to Lloyd, Martin, Charlotte and Tim from CNBC for giving up their time and being such superb hosts.

Check out the video and find out more about IMLP in the UK by following this link:

UK Technology Infrastructure IMLP Events

http://www.flickr.com/photos/sjdunphy/2914939372/Last month we had the chance to meet face-to-face with our IMLP Champion for Aviation, a CIO from one of our Aviation businesses. He flew from our Headquarters in Cincinnati to the UK to spend some time understanding our processes and initiatives we are running here.

UK Healthcare IMLP's joined us from Amersham for a site tour in our GE Aviation Systems facilities in Bishops Cleeve, Cheltenham. We shared best practices to keep on improving the IMLP in the region and met local leadership to better understand business needs.

After going out around Cheltenham, some of our colleagues were amazed by this town in the heart of the Cotswolds! You can find more information here about Cheltenham and its sorroundings.

Technology Infrastructure IMLPs meet at least quarterly, so we can increase our network and keep on building the talent pipeline in the UK.